Casino not gambling with beverage ops
Diamond Mountain Casino in Susanville, Calif. has been growing and expanding along with the community around it for many years. That means the beverage program has also grown, as has the need for controls. So they called us up at AccuBar to help them out.
The tribal casino now has two bars, one of which is high-volume on the weekends while the other one is packed every evening. The property also has a brewery, which is one reason AccuBar was needed. “We use AccuBar for receiving and inventories with the Profit Watch Report,” said Bar Manager Jamie Edeyaoch. “With our new brewery, we need to track what moves from the brewery to the bars. We have been able to tune our POS to AccuBar, so we reduced our pour cost tremendously.”
Jamie described their inventory process prior to AccuBar as “an archaic manual paper method, which was then transferred to a spreadsheet. Many human errors kept us guessing as to the true inventory.”
We have been able to tune our POS to AccuBar, so we reduced our pour cost tremendously. — Bar Manager Jamie Edeyaoch
“The Profit Watch Report enables us to see where we need to improve our tracking through the POS,” Jamie added. “It will also let us know if we have other problems, including personnel issues.”
Jamie also sent us a lot of praise for the support provided by AccuBar. “”Your support team is the best,” she said. “Always available within just a couple minutes if not immediately. They helped us understand what AccuBar was telling us in the beginning and help with even the most minor problems today.”